Shipping Policy

We currently deliver within Anantnag and nearby regions of Jammu & Kashmir. For delivery availability to your specific location, please contact us before placing an order.

• Anantnag city and surrounding areas — standard delivery
• Nearby districts — available on request (contact us)
• Outside J&K — currently not available

Orders are typically processed and dispatched within 1–2 business days of order confirmation. Delivery times after dispatch:

• Anantnag city area: Same day or next day delivery
• Nearby regions: 1–3 business days
• Remote areas: May take 3–5 business days

* Delivery timelines may be affected by local strikes, curfews, severe weather, or other unforeseen circumstances in Jammu & Kashmir.

We offer free delivery on all orders within our standard delivery area. For locations outside the standard area, delivery charges may apply — our team will inform you before dispatching.

Here's how the COD process works:

• Place your order on the website — select Cash on Delivery at checkout
• Our team will call or WhatsApp you to confirm the order
• You pay 50% of the order total in advance via UPI, bank transfer, or at our store
• Once the advance is received, your order is packed and dispatched
• You pay the remaining 50% in cash when the order is delivered to you

Accepted advance payment methods: UPI (PhonePe, GPay, Paytm), bank transfer, or in-store cash payment.

We do not currently have an automated tracking system. To track your order after dispatch, please call or WhatsApp us with your order number:

If a delivery attempt fails (no one available, incorrect address, etc.), our delivery person will contact you to rearrange. After 2 failed attempts, the order may be returned to our store and the advance deposit may be forfeited.

Please ensure your address and phone number are accurate when placing an order.