Privacy Policy

The Valley Fit is a retail clothing store based in Anantnag, Jammu & Kashmir, India. This privacy policy applies to our website and online ordering service.

For any privacy-related concerns, contact us at +91 91036 37530.

When you place an order, we collect the following:

• Full name and phone number (for delivery and order confirmation)
• Delivery address (street, area, city, pincode, landmark)
• Order details (products, sizes, quantities)

We do not collect: email addresses, passwords, payment card details, national ID numbers, or any biometric data. No user accounts are created.

Your cart, delivery address, and order history are stored locally in your browser(localStorage) on your own device. This data stays on your device and is not synced to any server.

Order information (name, phone, address, items ordered) is saved to our order database (Supabase) solely to process and fulfil your delivery. This is kept for business record purposes as required by law.

• Cart data — stored on your device (browser localStorage)
• Saved address — stored on your device (browser localStorage)
• Order history display — stored on your device (browser localStorage)
• Order records (for fulfilment) — stored securely on our servers

We use the information you provide solely to:

• Confirm and process your order
• Contact you for delivery coordination and the COD advance deposit
• Handle returns, exchanges, or refund requests
• Resolve any disputes related to your order
• Comply with legal obligations

We do not use your information for marketing, advertising, profiling, or any purpose beyond the above.

We do not sell, rent, or share your personal data with third parties, advertisers, or data brokers — ever.

Your data may only be shared with our delivery partners (if applicable) solely for the purpose of completing your delivery, and they are bound to confidentiality.

Our website does not use advertising cookies or third-party tracking scripts. We may use basic analytics (page views) to understand how the site is used, but this does not identify individual visitors.

The browser's localStorage is used to save your cart and order history on your own device — this is not a cookie and is not sent to our servers.

Order records (name, phone, address, items) are retained for up to 2 yearsfor business record-keeping and dispute resolution purposes, after which they are deleted.

You can clear your local browser data (cart, address, order history) at any time by clearing your browser's localStorage or site data.

You have the right to:

• Request a copy of the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your order records (subject to legal obligations)
• Opt out of any future communications from us

To exercise any of these rights, contact us at +91 91036 37530.

We may update this privacy policy from time to time. The "last updated" date at the top of this page will reflect any changes. Continued use of our website after changes constitutes acceptance of the updated policy.